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Ban/unban politics

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Ingame rules violations and  punishments

§1. Bot. 

 

As you know, using 3rd party software is forbidden on our server. So if you are being caught - you are being banned.

You have a right for 1 unban. Price for unban - 5 Euro.

When being unbanned, you will get all your mats and most of your Adena removed.

And it's not it. 

From 14.03.2018 all banned for botting/illegal software characters will have their level decreased to previous level(s) with 0% on it.

For chars under level 70 - 5 levels with be removed

For characters lvl 71-75 - 2 levels will be removed

For characters 76+ - 1 level with skills, learned on that level.

Note:

If you are level 67, 25%, after unban you will be level 62, 0%

If you are level 73, 50%, after unban you will be level 71, 0%

If you are level 78, 90%, you will be dropped to level 77, 0% And every skill, which got available and was learned on level 78 will be deleted. Books will not be restored.

Please, don't come with "not fair" talks. Botting is not fair at first place.

Farming on ingame loop macro while AFK considered as a bot.

 

§2. Botting with multiple accounts.

 

If you are caught with multiple accounts on bot, all will be banned. And we keep the right to ban every other your account, even which was not botting. 

Unbanning - look §1.

If you will be caught on botting again, all your accounts will be banned permanently, and not botting accounts only.

 

§3. RMT 

 

RMT is forbidden. So if you got caught selling ingame goods for Real money, you will be permanently banned.

Messages in chat/on shop/in title with WTS Adena or chars will lead to permanent ban as well. Excuses like "it was a joke" or "but it wasn't sold" will not be considered.

 

§4. Scam with textures.

 

If you will be trying to scam players with similar texture items, your account will be banned.

To unban account, you need to submit a ticket to support. Single ban for this and 5, 6 cases will not count as a "real" ban. It will count as a "real" ban in case if you will break paragraph 4 or 5 or 6 again. In this case you will or have 1 unban chance, or, in case you had "real" ban before, it will be permanent.

Unban for breaking this or paragraphs 5, 6 two times (if you had no real bans earlier), cost - 5 Euro.

In this case we can delete the item you are scamming with + your Adena.

 

§5. Trade in Party matching.

 

It is forbidden as well as Clan recruiting

Punishment - ban.

To unban account, you need to submit a ticket to support. Single ban for this and 4, 6 cases will not count as a "real" ban. It will count as a "real" ban in case if you will break paragraph 4 or 5 or 6 again. In this case you will or have 1 unban chance, or, in case you had "real" ban before, it will be permanent.

Unban for breaking this or paragraphs 4, 6 two times (if you had no real bans earlier), cost - 5 Euro.

Adena/mats/levels will not be removed.

 

§6. Trade zone restriction overcome

 

It also forbidden and being punished with the ban, as paragraphs 4,5

To unban account, you need to submit a ticket to support. Single ban for this and 4, 5 cases will not count as a "real" ban. It will count as a "real" ban in case if you will break paragraph 4 or 5 or 6 again. In this case you will or have 1 unban chance, or, in case you had "real" ban before, it will be permanent.

Unban for breaking this or paragraphs 4, 5 two times (if you had no real bans earlier), cost - 5 Euro.

Adena/mats/levels will not be removed.

 

§7. Scam cases

 

If you will scam someone, it won't pass.

Punishment - ban.

The possibility of ban removal is being reviewed and is considered for each case separately.

 

§8. Bringing Raid Bosses to Castles and closing them inside


It is forbidden by ingame server rules.

Punishment - ban for 24 hours at first time, real ban if it will happen again.

Character will be unbanned in 24 hours. You don't need to contact anyone for that.

As a report for these cases we are accepting one (or all) of Admins invitation to the "incident" place, or a video, where we can see closed in Castle Raid, and all involved in it people.

We are not accepting screenshots, because screenshots may misinterpret the situation. As an example - an innocent person will be just passing by while reporter took the screen, so we will punish wrong player.

 

 

If you got ban, you need not to come to forum/discord with questions "Why???", but log on your account manager and submit a ticket to support. You will get all information and answers on your questions there.

 

Or better - play fair and you won't have the need to get back to this topic anymore.

 

 

Best regards,

Classic Team

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Dear friends!

Now for the reporting the bot every player can receive the reward.
The reward is a part of Adena / resources / pieces from the banned bot user.

All reports should be submitted only in the Support Center (so bot users won't be able to check them) in the following form.
All reports are strictly anonymous.

Report form:
1) Date and time of bot detection
2) Location
3) Nicks of botting characters
4) The reference to video proofs (upload on YouTube or other web hosting, Video should be at least 2-3 minutes long, and not 10-20 seconds and 720p +)


* If the report was made without providing video evidence, at the time of inspection potential bot users might not be in the game, and it's much more difficult finding them, therefore you will not be able to receive the reward.

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Attention!

Starting from November 29th 16:00 CET, AntiBot protection will automatically ban accounts for the use of third-party software (bots, clickers etc ...).
Currently, protection disconnects everyone who tries to use the bot program (there are exceptions for some software which leads to automatic ban of accounts and HWIDs).

Best regards,

Classic Team

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