Game problem

[Game problem]

15 minutes ago, HardP0rnography said:

Here it is, after 5 minutes of loading the screen.

 

I tried to create a new character on the account, a new character comes into the game, everything is fine

[Game problem]

Here it is, after 5 minutes of loading the screen.

[Game problem]

I can not join to the game. Comes to the choice of character, enter the code, then press the start of the game and that's it. Hangs up on the boot screen and throws a critical error.