Deibo

Hi, i'm an orc shaman lv 39, and i'm trying to start the lv 35 quest Trial of the pilgrim, but when i talk to Hermit Santiago, he says " You are either not on a quest that involves this NPC, or you don't meet this NPC's minimum quest requirements." and as far as i know, the only thing i needed is lv 35, does anyone have the same problem or know how to take the quest?