someone tried to hack the accounts of my friend.

[peedooong 0]

Hello everyone!

Last night, someone tried to hack the accounts of my friend.
Somebody stole 78kk adenas and Doom Heay sets, Doom shield, + 10crystal dagger weapon, BO Jewel sets
we got really frustrated about this 
I'd like to hear some advice how or what we should do to get our things back 

[maara 3]

 i am pretty sure you must wait till some gm comes and check logs  and IPs of who  was loging the char    but not sure if  gms can  "give back " items its all time problem  cause there should be done already some transactions with your items you will see

 

ps: for next time i suggest you to  have stronger  PIN and every week change  it so its  pretty hard  hack the character

[San0 2431]

Contact support team by submiting a ticket on the website providing all information possible about the time it happen and exact list of items missing.

 

 

 

[peedooong 0]

  On 10/11/2016 at 9:19 AM, maara said:

 i am pretty sure you must wait till some gm comes and check logs  and IPs of who  was loging the char    but not sure if  gms can  "give back " items its all time problem  cause there should be done already some transactions with your items you will see

 

ps: for next time i suggest you to  have stronger  PIN and every week change  it so its  pretty hard  hack the character

​Thanks for your opinion

[peedooong 0]

  On 10/11/2016 at 10:06 AM, San0 said:

Contact support team by submiting a ticket on the website providing all information possible about the time it happen and exact list of items missing.

 

 

 

​I already submitted ticket. ticket ID is VFA-274-3079

And also he had submit tickets. That ticket ID is EQM-965-3220

plz check our tickets. thanks

[beatdeath 29]

1 hack after 1 year? Make sure u dont share pass. If u did, and items taken, its up to u.