Second character (Dwarf) got deleted?

[ImpulseCS 0]

Hello everyone I'm casual player on this server, before the patch I had one dwarf 22/23 lvl (girl), i think I was called Prejaka, and Lithariel (Main char, 27 lvl DE Palus Knight), after I logged in today, the dwarfy is missing :/, is this the bug or? Thanks.

[Kse 1829]

Hello!

Please submit a ticket to support via account manager, they will help you out.

[ImpulseCS 0]

Nvm im retarded, it's on another acc :D, sorry