Login problem

[dreAn]

I dowloaded game client, patch and updater but when i put any user/password and click to login the game just close.

Already tried check files with updater, restart my computer, turn off anti-virus/windows defender/firewall, but anything works.

 

Someone can help-me?

Edited November 8, 2018 by dreAn

[Koll]

3 hours ago, dreAn said:

I dowloaded game client, patch and updater but when i put any user/password and click to login the game just close.

Already tried check files with updater, restar my computer, turn off anti-virus/windows defender/firewall, but anything works.

 

Someone can help-me?

Hello. You trying to login with E-mail + pass?

[dreAn]

3 hours ago, Koll said:

Hello. You trying to login with E-mail + pass?

 

Obviously...

 

But anything that i put on email/pass, aways happens the same

Edited November 8, 2018 by dreAn

[Koll]

3 hours ago, dreAn said:

 

Obviously...

 

But anything that i put on email/pass, aways happens the same

You need to login with Ingame login + pass. Not E-mail + pass

[dreAn]

32 minutes ago, Koll said:

You need to login with Ingame login + pass. Not E-mail + pass

Yes... im doing this.

[Koll]

6 minutes ago, dreAn said:

Yes... im doing this.

Try to login with Ingame login ( not e-mail ) + pass on web.

[dreAn]

It works. Now I founded my right password,

 

Thx @Koll

[Koll]

6 minutes ago, dreAn said:

It works. Now I founded my right password,

 

Thx @Koll

No problem.