mj021108 0 Report post Posted January 17, 2021 I am new to window 10 and just installed L2, when I open the game, .dmp file was generated and I could not get into login page, could anyone have suggestion to this? L2_20210117_164019.dmp Quote Share this post Link to post
Koll 1233 Report post Posted January 17, 2021 Hello. Please Copy text of your error or make screen of it ( with "History" information ). Quote Share this post Link to post
mj021108 0 Report post Posted January 17, 2021 44 minutes ago, Koll said: Hello. Please Copy text of your error or make screen of it ( with "History" information ). *** WARNING: Unable to verify checksum for WinDrv.dll *** WARNING: Unable to verify checksum for NSplash.dll KEY_VALUES_STRING: 1 Key : Timeline.Process.Start.DeltaSec Value: 9 PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 Timeline: !analyze.Start Name: <blank> Time: 2021-01-17T14:40:09.854Z Diff: 21589854 mSec Timeline: Dump.Current Name: <blank> Time: 2021-01-17T08:40:20.0Z Diff: 0 mSec Timeline: Process.Start Name: <blank> Time: 2021-01-17T08:40:11.0Z Diff: 9000 mSec DUMP_CLASS: 2 DUMP_QUALIFIER: 400 FAULTING_IP: +0 00000000 ?? ??? EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00000000 ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 0 FAULTING_THREAD: 000018f4 BUGCHECK_STR: BREAKPOINT DEFAULT_BUCKET_ID: BREAKPOINT PROCESS_NAME: L2.exe ERROR_CODE: (NTSTATUS) 0x80000003 - <Unable to get error code text> EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - @ L EXCEPTION_CODE_STR: 80000003 WATSON_BKT_PROCSTAMP: 5b35bbc5 WATSON_BKT_MODULE: unknown WATSON_BKT_MODVER: 0.0.0.0 WATSON_BKT_MODOFFSET: 0 WATSON_BKT_MODSTAMP: bbbbbbb4 BUILD_VERSION_STRING: 10.0.18362.1110 (WinBuild.160101.0800) MODLIST_WITH_TSCHKSUM_HASH: 9299f10adda70fc2fe70baea64f920e5847ba835 MODLIST_SHA1_HASH: 623184de868277d42f98d4a2003cd9459f0f9a6b DUMP_FLAGS: 4 DUMP_TYPE: 1 ANALYSIS_SESSION_HOST: DESKTOP-DR750LU ANALYSIS_SESSION_TIME: 01-17-2021 22:40:09.0854 ANALYSIS_VERSION: 10.0.18362.1 x86fre THREAD_ATTRIBUTES: PRIMARY_PROBLEM_CLASS: BREAKPOINT PROBLEM_CLASSES: ID: [0n321] Type: [@APPLICATION_FAULT_STRING] Class: Primary Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix) BUCKET_ID Name: Omit Data: Add String: [BREAKPOINT] PID: [Unspecified] TID: [Unspecified] Frame: [0] LAST_CONTROL_TRANSFER: from 7745f369 to 77882f3c STACK_TEXT: 00195af4 7745f369 000004e4 00000000 00195b3c ntdll!NtWaitForSingleObject+0xc 00195b68 7745f2c2 000004e4 00002710 00000000 KERNELBASE!WaitForSingleObjectEx+0x99 00195b7c 15044443 000004e4 00002710 1504c820 KERNELBASE!WaitForSingleObject+0x12 WARNING: Stack unwind information not available. Following frames may be wrong. 00195b94 1090a2b7 771e16c0 102ae880 772043d0 Core!FCrashDump::ThrowErrorAndTerminate+0x23 00195ba8 150714eb 00195bb8 000002f8 006e0075 L2!mpaddsqrtrc+0x53ef 00197bb8 0fa51e3b 10986ed8 0fa8d290 00197c2c Core!FOutputDevice::Logf+0x3b 00197bd4 0fa588f6 10739980 0000001f 0000001f WinDrv!DirectInputError+0x6b 00197c38 0fa512fc 08917c00 150714b0 15070660 WinDrv!UWindowsViewport::UWindowsViewport+0x236 00197c78 204e827b 00000000 08917c00 150714b0 WinDrv!UWindowsClient::NewViewport+0x5c 00199d60 204f6575 0019bf10 15070310 08917c00 Engine!UGameEngine::OpenInitialViewport+0x9b 0019bfb4 10929fc5 00000000 004f1c8c 150703f0 Engine!UGameEngine::Init+0x9e5 0019c3c8 10929058 656e694c 32656761 75527349 L2!mpaddsqrtrc+0x250fd 0019ff4c 109166da 00000001 00000000 004f3412 L2!mpaddsqrtrc+0x24190 0019ffdc 77878914 ffffffff 7789a0e0 00000000 L2!mpaddsqrtrc+0x11812 76fc6340 f28b56ec 1475c985 8b0875ff 8c15ffce ntdll!_RtlUserThreadStart+0x1b 76fc634c 8c15ffce ff77031f 15ff50d6 77031b2c 0xf28b56ec 76fc6350 ff77031f 15ff50d6 77031b2c 1c3815ff 0x8c15ffce 76fc6354 15ff50d6 77031b2c 1c3815ff a85e7703 0xff77031f 76fc6358 77031b2c 1c3815ff a85e7703 e8097410 0x15ff50d6 76fc635c 1c3815ff a85e7703 e8097410 0000000a kernel32!_imp__RtlExitUserThread 76fc6360 a85e7703 e8097410 0000000a 0278c085 0x1c3815ff 76fc6364 e8097410 0000000a 0278c085 c25dc033 0xa85e7703 76fc6368 00000000 0278c085 c25dc033 ff8b0004 0xe8097410 STACK_COMMAND: ~0s; .ecxr ; kb THREAD_SHA1_HASH_MOD_FUNC: f34e0dd9c766264ed48f44a4e68238f36a8393f2 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: ead7892fc078df143a4eea0e2d6046fc1f4d88ff THREAD_SHA1_HASH_MOD: 90392dc420d613228f273daf701f6adc7cf29bee FOLLOWUP_IP: Core!FCrashDump::ThrowErrorAndTerminate+23 15044443 ?? ??? SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: core!FCrashDump::ThrowErrorAndTerminate+23 FOLLOWUP_NAME: MachineOwner MODULE_NAME: Core IMAGE_NAME: Core.dll DEBUG_FLR_IMAGE_TIMESTAMP: 5c32f6c3 BUCKET_ID: BREAKPOINT_core!FCrashDump::ThrowErrorAndTerminate+23 FAILURE_EXCEPTION_CODE: 80000003 FAILURE_IMAGE_NAME: Core.dll BUCKET_ID_IMAGE_STR: Core.dll FAILURE_MODULE_NAME: Core BUCKET_ID_MODULE_STR: Core FAILURE_FUNCTION_NAME: FCrashDump::ThrowErrorAndTerminate BUCKET_ID_FUNCTION_STR: FCrashDump::ThrowErrorAndTerminate BUCKET_ID_OFFSET: 23 BUCKET_ID_MODTIMEDATESTAMP: 5c32f6c3 BUCKET_ID_MODCHECKSUM: 1c3fa0 BUCKET_ID_MODVER_STR: 0.0.0.0 BUCKET_ID_PREFIX_STR: BREAKPOINT_ FAILURE_PROBLEM_CLASS: BREAKPOINT FAILURE_SYMBOL_NAME: Core.dll!FCrashDump::ThrowErrorAndTerminate FAILURE_BUCKET_ID: BREAKPOINT_80000003_Core.dll!FCrashDump::ThrowErrorAndTerminate TARGET_TIME: 2021-01-17T08:40:20.000Z OSBUILD: 9200 OSSERVICEPACK: 1110 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 256 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x86 OSNAME: Windows 8 OSEDITION: Windows 8 WinNt SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2017-09-12 07:43:03 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.18362.1110 ANALYSIS_SESSION_ELAPSED_TIME: 957f ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:breakpoint_80000003_core.dll!fcrashdump::throwerrorandterminate FAILURE_ID_HASH: {f7ee1e41-c022-fe5e-be67-cdd04847fc28} Followup: MachineOwner Thanks! Quote Share this post Link to post
Koll 1233 Report post Posted January 17, 2021 Just now, mj021108 said: *** WARNING: Unable to verify checksum for WinDrv.dll *** WARNING: Unable to verify checksum for NSplash.dll KEY_VALUES_STRING: 1 Key : Timeline.Process.Start.DeltaSec Value: 9 PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 Timeline: !analyze.Start Name: <blank> Time: 2021-01-17T14:40:09.854Z Diff: 21589854 mSec Timeline: Dump.Current Name: <blank> Time: 2021-01-17T08:40:20.0Z Diff: 0 mSec Timeline: Process.Start Name: <blank> Time: 2021-01-17T08:40:11.0Z Diff: 9000 mSec DUMP_CLASS: 2 DUMP_QUALIFIER: 400 FAULTING_IP: +0 00000000 ?? ??? EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00000000 ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 0 FAULTING_THREAD: 000018f4 BUGCHECK_STR: BREAKPOINT DEFAULT_BUCKET_ID: BREAKPOINT PROCESS_NAME: L2.exe ERROR_CODE: (NTSTATUS) 0x80000003 - <Unable to get error code text> EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - @ L EXCEPTION_CODE_STR: 80000003 WATSON_BKT_PROCSTAMP: 5b35bbc5 WATSON_BKT_MODULE: unknown WATSON_BKT_MODVER: 0.0.0.0 WATSON_BKT_MODOFFSET: 0 WATSON_BKT_MODSTAMP: bbbbbbb4 BUILD_VERSION_STRING: 10.0.18362.1110 (WinBuild.160101.0800) MODLIST_WITH_TSCHKSUM_HASH: 9299f10adda70fc2fe70baea64f920e5847ba835 MODLIST_SHA1_HASH: 623184de868277d42f98d4a2003cd9459f0f9a6b DUMP_FLAGS: 4 DUMP_TYPE: 1 ANALYSIS_SESSION_HOST: DESKTOP-DR750LU ANALYSIS_SESSION_TIME: 01-17-2021 22:40:09.0854 ANALYSIS_VERSION: 10.0.18362.1 x86fre THREAD_ATTRIBUTES: PRIMARY_PROBLEM_CLASS: BREAKPOINT PROBLEM_CLASSES: ID: [0n321] Type: [@APPLICATION_FAULT_STRING] Class: Primary Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix) BUCKET_ID Name: Omit Data: Add String: [BREAKPOINT] PID: [Unspecified] TID: [Unspecified] Frame: [0] LAST_CONTROL_TRANSFER: from 7745f369 to 77882f3c STACK_TEXT: 00195af4 7745f369 000004e4 00000000 00195b3c ntdll!NtWaitForSingleObject+0xc 00195b68 7745f2c2 000004e4 00002710 00000000 KERNELBASE!WaitForSingleObjectEx+0x99 00195b7c 15044443 000004e4 00002710 1504c820 KERNELBASE!WaitForSingleObject+0x12 WARNING: Stack unwind information not available. Following frames may be wrong. 00195b94 1090a2b7 771e16c0 102ae880 772043d0 Core!FCrashDump::ThrowErrorAndTerminate+0x23 00195ba8 150714eb 00195bb8 000002f8 006e0075 L2!mpaddsqrtrc+0x53ef 00197bb8 0fa51e3b 10986ed8 0fa8d290 00197c2c Core!FOutputDevice::Logf+0x3b 00197bd4 0fa588f6 10739980 0000001f 0000001f WinDrv!DirectInputError+0x6b 00197c38 0fa512fc 08917c00 150714b0 15070660 WinDrv!UWindowsViewport::UWindowsViewport+0x236 00197c78 204e827b 00000000 08917c00 150714b0 WinDrv!UWindowsClient::NewViewport+0x5c 00199d60 204f6575 0019bf10 15070310 08917c00 Engine!UGameEngine::OpenInitialViewport+0x9b 0019bfb4 10929fc5 00000000 004f1c8c 150703f0 Engine!UGameEngine::Init+0x9e5 0019c3c8 10929058 656e694c 32656761 75527349 L2!mpaddsqrtrc+0x250fd 0019ff4c 109166da 00000001 00000000 004f3412 L2!mpaddsqrtrc+0x24190 0019ffdc 77878914 ffffffff 7789a0e0 00000000 L2!mpaddsqrtrc+0x11812 76fc6340 f28b56ec 1475c985 8b0875ff 8c15ffce ntdll!_RtlUserThreadStart+0x1b 76fc634c 8c15ffce ff77031f 15ff50d6 77031b2c 0xf28b56ec 76fc6350 ff77031f 15ff50d6 77031b2c 1c3815ff 0x8c15ffce 76fc6354 15ff50d6 77031b2c 1c3815ff a85e7703 0xff77031f 76fc6358 77031b2c 1c3815ff a85e7703 e8097410 0x15ff50d6 76fc635c 1c3815ff a85e7703 e8097410 0000000a kernel32!_imp__RtlExitUserThread 76fc6360 a85e7703 e8097410 0000000a 0278c085 0x1c3815ff 76fc6364 e8097410 0000000a 0278c085 c25dc033 0xa85e7703 76fc6368 00000000 0278c085 c25dc033 ff8b0004 0xe8097410 STACK_COMMAND: ~0s; .ecxr ; kb THREAD_SHA1_HASH_MOD_FUNC: f34e0dd9c766264ed48f44a4e68238f36a8393f2 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: ead7892fc078df143a4eea0e2d6046fc1f4d88ff THREAD_SHA1_HASH_MOD: 90392dc420d613228f273daf701f6adc7cf29bee FOLLOWUP_IP: Core!FCrashDump::ThrowErrorAndTerminate+23 15044443 ?? ??? SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: core!FCrashDump::ThrowErrorAndTerminate+23 FOLLOWUP_NAME: MachineOwner MODULE_NAME: Core IMAGE_NAME: Core.dll DEBUG_FLR_IMAGE_TIMESTAMP: 5c32f6c3 BUCKET_ID: BREAKPOINT_core!FCrashDump::ThrowErrorAndTerminate+23 FAILURE_EXCEPTION_CODE: 80000003 FAILURE_IMAGE_NAME: Core.dll BUCKET_ID_IMAGE_STR: Core.dll FAILURE_MODULE_NAME: Core BUCKET_ID_MODULE_STR: Core FAILURE_FUNCTION_NAME: FCrashDump::ThrowErrorAndTerminate BUCKET_ID_FUNCTION_STR: FCrashDump::ThrowErrorAndTerminate BUCKET_ID_OFFSET: 23 BUCKET_ID_MODTIMEDATESTAMP: 5c32f6c3 BUCKET_ID_MODCHECKSUM: 1c3fa0 BUCKET_ID_MODVER_STR: 0.0.0.0 BUCKET_ID_PREFIX_STR: BREAKPOINT_ FAILURE_PROBLEM_CLASS: BREAKPOINT FAILURE_SYMBOL_NAME: Core.dll!FCrashDump::ThrowErrorAndTerminate FAILURE_BUCKET_ID: BREAKPOINT_80000003_Core.dll!FCrashDump::ThrowErrorAndTerminate TARGET_TIME: 2021-01-17T08:40:20.000Z OSBUILD: 9200 OSSERVICEPACK: 1110 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 256 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x86 OSNAME: Windows 8 OSEDITION: Windows 8 WinNt SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2017-09-12 07:43:03 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.18362.1110 ANALYSIS_SESSION_ELAPSED_TIME: 957f ANALYSIS_SOURCE: UM FAILURE_ID_HASH_STRING: um:breakpoint_80000003_core.dll!fcrashdump::throwerrorandterminate FAILURE_ID_HASH: {f7ee1e41-c022-fe5e-be67-cdd04847fc28} Followup: MachineOwner Thanks! This is not game crit - you copied dmp file information. Can you try to open client, get crit and make screen? Like this: Or "Copy Text" Quote Share this post Link to post
mj021108 0 Report post Posted January 17, 2021 14 minutes ago, Koll said: This is not game crit - you copied dmp file information. Can you try to open client, get crit and make screen? Like this: Or "Copy Text" nothing comes out when dmp file is generated, no error screen shown Quote Share this post Link to post
Koll 1233 Report post Posted January 17, 2021 Just now, mj021108 said: nothing comes out when dmp file is generated, no error screen shown Create new folder, copy our updater there and start it. Quote Share this post Link to post
mj021108 0 Report post Posted January 17, 2021 it keeps download the original game file into the new folder Quote Share this post Link to post
Koll 1233 Report post Posted January 17, 2021 41 minutes ago, mj021108 said: it keeps download the original game file into the new folder Yes, after it try to launch game. Quote Share this post Link to post
mj021108 0 Report post Posted January 17, 2021 16 minutes ago, Koll said: Yes, after it try to launch game. I'll update you tomorrow after finishing this procedure, thanks in advance ! Quote Share this post Link to post
mj021108 0 Report post Posted January 18, 2021 Pure Runtime error R6025 pure virtual function call Quote Share this post Link to post
Koll 1233 Report post Posted January 18, 2021 5 hours ago, mj021108 said: Pure Runtime error R6025 pure virtual function call Send me dmp please and make screen of error. Quote Share this post Link to post
mj021108 0 Report post Posted January 19, 2021 L2_20210119_224652.dmp Quote Share this post Link to post
Koll 1233 Report post Posted January 19, 2021 2 hours ago, mj021108 said: L2_20210119_224652.dmp 139.51 kB · 0 downloads Uninstall and reinstall Visual C++ Quote Share this post Link to post
mj021108 0 Report post Posted January 23, 2021 On 1/20/2021 at 12:59 AM, Koll said: Uninstall and reinstall Visual C++ reinstalled all these Visuall C++, still the same error Quote Share this post Link to post
Koll 1233 Report post Posted January 23, 2021 10 hours ago, mj021108 said: reinstalled all these Visuall C++, still the same error What updater you used, and also give me path to a game. Quote Share this post Link to post