Drop bug

[Aquey 0]

Hi. Today before restart we drop Elven bow but after pickup noone get it into backpack... There is a screenshot. 
btw after restart when i login i havent this bow in my backpack....

[Aquey 0]

You can see Attention and noone get it...

[Koll 1233]

Hello. Please contact supports, they will check logs and give item back.

[siLve 31]

Hello. Please contact supports, they will check logs and give item back.

​It is still not fixed... full drop... didnt get the item...

 

edit :

*reloged and it was in my inventory*

[Aquey 0]

Hello. Please contact supports, they will check logs and give item back.

​how is the best way to contact with them?

[Koll 1233]

Hello. Please contact supports, they will check logs and give item back.

​It is still not fixed... full drop... didnt get the item...

 

edit :

*reloged and it was in my inventory*

​As I understand the problem is fixed?

[Koll 1233]

Hello. Please contact supports, they will check logs and give item back.

​how is the best way to contact with them?

​Fastest way is with skype: events.classic

[siLve 31]

Hello. Please contact supports, they will check logs and give item back.

​It is still not fixed... full drop... didnt get the item...

 

edit :

*reloged and it was in my inventory*

​As I understand the problem is fixed?

​

mob drop item wasn´t in my inventar..  i did relog it was there then.

Droped an item from my inventory picked it up.. it did show up instant.

 

so i guess yes. If not i will send a message on skype

[Koll 1233]

Ok.