How could i get starting package ?

[vicwinll 0]

I'v created a new account, and so 1st character but i have no starting package.
Give me some help plzzz.
account : vicwinvn
 

[gfbot 207]

update ur client

turn it on and off again

 

[Koll 1233]

Hello. I see that you made as gfbot tell you and already opened Starting Pack.