Aicozz Posted February 9, 2017 Report Posted February 9, 2017 Hello, I submit a ticket before 24hours and still no answer.. Is there a problem with support maybe or need to wait? Thanks a lot !! Quote
MoDoy Posted February 9, 2017 Report Posted February 9, 2017 from my own experience, tickets take quite some time to get solved, maybe its because every sh1t botter or RMT guy is spamming them "why my char is banned when i dont use anything", and then ppl who have normal questions or problems to solve have to wait 2 days until they get reply, while first reply is usually bullsh1t questions from it (ok, i take it sometimes u need more info about case and sh1t), but then once again since tickets are full spammed, u need to wait next 2 days for reply and by the moment u get to the problem, u even forget what u wanted to solve with the ticket Quote
Aicozz Posted February 9, 2017 Author Report Posted February 9, 2017 Hello. Ticket ID?ID : YJM-201-8013 Quote
Koll Posted February 9, 2017 Report Posted February 9, 2017 Will be checked in next few minutes. Quote
pocani Posted February 9, 2017 Report Posted February 9, 2017 tickets check time IN SUPPORT worktime is from 8hours?? JOR-626-6529 Quote
Koll Posted February 9, 2017 Report Posted February 9, 2017 tickets check time IN SUPPORT worktime is from 8hours?? JOR-626-6529Right now there are 22 tickets before your. I think they will be working for ~5 hours more trying to finish as many as they can. Quote
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