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Canon

Ticket help

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Hello. I will tell why some players have this problem. Tickets in supports center sorting by last message. For example:

1) I created ticket 29/10 at 18 CEST - supports see that last response was 23 hours ago, they will check my ticket faster.

2) I created ticket 28/10 at 18 CEST, but then each 2 hours I keep asking till 30/10 16 CEST - supports will see that last response was 1 hour ago and this ticket will have less priority. 

So please form all of your questions in 1 post and then wait response or contact supports in skype: events.classic

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