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Itamaro

Black screen

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After clicking "start" button i got this error and black screen.

Version: EP25_Global,BLS,V2110409,28
BuildDate: Tue Feb 02 09:43:47 2016

Time: 2017.2.26 21:55:25 [GTick=1,LGTicks=1]
PosCode: 0:0:0
ZoneName: 
OS: Windows 8(64) 6.2 (Build: 9200), Service Pack 0.0
CPU: AuthenticAMD  AMD Phenom(tm) II X4 965 Processor @ 3412 MHz
RAM: 4095MB RAM
CPUInfo: 4,4,4,0
Video: NVIDIA GeForce GTX 470 (7866), Direct X is ver 0.7, rev 65264
VideoResources: 0 MB
MAC: 00-00-00-00-00-00
LANG: EUROPE
IME: ???

Error: unrecoverable error - bombing out


History: UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine

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13 minutes ago, Koll said:

Hello. You have incorrect client. Download our and reinstall it please.

i havent play from the end of may 2016... so yes, i download new client/patch/updater, reinstal it and it doesnt work... so then i deleted "systextures" and "system" folders and downloand them through launcher... still nothing. 

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54 minutes ago, Itamaro said:

i havent play from the end of may 2016... so yes, i download new client/patch/updater, reinstal it and it doesnt work... so then i deleted "systextures" and "system" folders and downloand them through launcher... still nothing. 

Try allow in security option everything to your user. 

windows-7-files-and-folder-security-tab.

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10 hours ago, Itamaro said:

i havent play from the end of may 2016... so yes, i download new client/patch/updater, reinstal it and it doesnt work... so then i deleted "systextures" and "system" folders and downloand them through launcher... still nothing. 

try to reinstall full game completely...

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9 hours ago, Ryok said:

try to reinstall full game completely...

what do u mean? i download from main page full game client (archived) twice already... and it was deleted comletely before. trying to download full game client through launcher now... But why is it says "i have 0 MB video resources and 4 GB RAM" only..? I'm not rly sure this is clients problem =/

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12 minutes ago, Itamaro said:

what do u mean? i download from main page full game client (archived) twice already... and it was deleted comletely before. trying to download full game client through launcher now... But why is it says "i have 0 MB video resources and 4 GB RAM" only..? I'm not rly sure this is clients problem =/

Try to reinstall direct X and videocard drivers.

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2 hours ago, Itamaro said:

still nothing 

what next? :)

Teamviewer access to Koll :)

100% safe and trustful. Had it too few months ago and he solves my problem

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