And you will never receive them. This case of yours reminds me of when I opened a ticket in 2019 because of the scam / theft of an AQ3 and initially the staff replied that they did not have the logs (yes they said they did not have the server logs) and after much insistence the logs appeared (miracle) but they said that they could not reverse all the trades that were made with AQ and would not return it, in other words, nobody was banned and I lost the jewel. Would it be the same story if I were a member of another clan / CP? Unfortunately I think not, it seems that some have different rights than others.