Dear friends! As we said earlier - we have nothing to hide. In this message that was originally in the pre-moderation (function has been activated against spammers with ads of other servers) was opened for public access. We are ready to answer for each of the screenshots in this topic. In this post a lot of screenshots are about the auction. We have already told how the auction system works and if some of you don't know how it works or wasn't reading our previous post, here it is with all detailed info: Next we see a screenshot showing the name of the server, the rates and chronicles (which are being used to display the items in the inventory of the character on your account). Why Interlude or C4? Since they all has items that exists in classic, as well as there is no system specially for classic and it's not worth to build one - the chronicle with all needed items existance were chosen. Why in the same screenshot it says that online is "fake"? There are 2 output options. From the server or not (ie fake). Since we are not displaying server online, and we have simply inscribe Online / Offline - information is taken from a different location. Screenshot for donate. The most interesting screenshot. As many of you are thinking that this is all that the Administration has received for the server is running. But it's not even close to the case, as you might forget or not consider that: 1) Each payment system has its own fee (taxes for payments). It ranges from 17% to 25% depending on the system used. So from 50,000, you can easily take 10,000 paid in taxes. 2) The server could not be started if Draqula and Manton wouldn't invest their own money for the server hardware on which you could test errors during the long period of time. As well as advertising campaign valued at 10,000 for a server start PR. Total remaining after tax of the first paragraph and after removal of another 12,000 returned to the investor + Draqula and Manton. 3) The server could not work without the server hardware, without the salaries of all its employees (plus the attraction of man for the antibot protection software and party bug fixes), without any additional advertising campaigns (only some of them were announsed on the forum), which are made by waves, but which never stopped running. That is, in the last 5 months (there I mean the time since we joined the team), the sum of all costs for equipment, advertising and employees approximately 15,000. Total 50 - 10 (taxes) - 10 (refund to the investor, etc.) - 15 (during the time of the server) = 15. 4) Payments for the auction. As you can see in the screenshots. You sold items worth about 8.000-9.000. We, in turn, as promised pay you 50% of this amount by your request. That is 15,000 - 4,300 (approximate amount). Total 8,700 for 4 months of server's work (approximate amount). Always when there is income, there are costs. Moving to the next. Panel to issue items. Why do we need it? Some you or your friends faced the situation when something was stolen, or you were trying to trade the item and it suddenly disappeared. Our support members are always ready to help you and return your item. That's what this function needed for. It would be wrong if lost items would be passed through the game trade. We would have had a bunch of screenshots from some players like "supports are sponsoring our enemies" etc - even though it was about to simply return what was lost. Next is a screenshot of tickets system. Waiting (4) - it shows that at the time there were only 4 not processed by our support members tickets. 621 has been answered, but has not been closed, either because the user does not answer or the problem is not solved until the end. And 782 is completely solved. Accrual log shows removal of funds from Master account for different services. All values are with "minus" in the beginning, which shows that they have been removed. Then with some reason they are showing the inventory of other characters. Yes, we can watch your inventory. It is necessary to understand who stole the item, or if you write that you have lost it, we first check whether it's really gone, or you're just trying to hide it, to get a refund. Last screen error. Unfortunately we don't know what these "people" have tried to do, since we have never faced such error. I would like to sum up: 1) System of protection against such incidents was improved and this will not happen again. 2) All the actions that have been made by these users were eliminated and didn't affect the server. 3) We are ready to answer any question on these screenshots. 4) In order to not confuse newcomers with this post - it will be removed as soon as you get answers to all the questions that interest you. Again, not what we want to hide something, but for all beginners as well as you to feel safe.
