Koll

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Everything posted by Koll

  1. Koll

    delay

    I'll explain you why what you are saying is incorrect. For example there are 2 roads, one lead to your work, one lead to restoran. Road to east, that leads to your work are in perfect condition, but road at north-east are bad. And you comming in restoran ( not to your goverment ) and saying that road to your work are perfect, that means that road to restoran must be perfect also. You must understand that between your PC and or proxy can be up to 10 different data centers. So after your PC sends packet, this packet going into your provider data center, then your provider sending this packet to another data center ( data center choosing based on where located data center where this packet must go ), then another and etc. We are responsible only for data center where our proxy is located. If problem was at any data center before this - it's your provider responsability, because he choose that route.
  2. Koll

    Auction house

    Hello. Auction checking manually each 4 hours after supports starting they working day.
  3. Koll

    delay

    Hello. We don't have additional proxies for now. You can contact me via skype: koll.classic to make tests.
  4. Koll

    ban?

    [2019-01-30 06:56:23] Illegal action detected[Adrenalin][17][G:\Users\вм\Desktop\adr bot 1.71 rus\2.exe] - User[D*S***ERT][549843] Account[***********][237830] HWID[31F331365BCFE4F90B9E48076245A79D] You was banned for starting adrenalin.
  5. Hello. It means that server not getting login info packet from you. Usually it will be fixed with time, when providers finishes with fixing they side. Contact me via skype:koll.classic
  6. Fixed. San0 will check NPC with scripter.
  7. http://prntscr.com/m90akr Item that you will get and yes, they will be only on Devils Isle.
  8. Koll

    Error

    Hello. Delete 2 files and start updater: 1) Maps/21_18.unr 2) Textures/T_21_18.utx
  9. Hello. Please contact me via skype: koll.classic
  10. Hello. PM me with your char name.
  11. Hello. Ok. NPCs will stay till Monday.
  12. Koll

    FORGET PIN NUMBER

    Hello. Pin recovery function in Account manager.
  13. Event items drop will be removed tomorrow, NPC will be removed at Friday.
  14. Hello. There are only 4 options to report: 1) via ticket to get reward 2) Via admins/supports skypes 3) Via forum 4) Via discord Even if you change your IP we can track where you send all items.
  15. Hello. 1) We are checking and banning people for using bots but we can't be in each location all day, so it's better to report in report section with nicks. 2) If someone using illegal software massivly or after few bans just creating new accounts - they getting banned on all account including main char.
  16. Koll

    BAN

    Hello. I checked your case, I see that you was banned for selling D-gemstones while shop description was about Event items. Your account will be unbanned right now with one warning. Next time it will count as normal ban.
  17. Koll

    BAN

    There are no new messages in ticket WJU-374-8120
  18. Koll

    BAN

    You didn't asnwered supports question.
  19. Koll

    don't login

    Can you show me it via team viewer? skype: koll.classic
  20. Koll

    don't login

    1) What windows you are using 2) You can't login with E-mail in game 3) Login + pass working when you you trying to login on web?
  21. Hello. It's giving any errors? Based on your explanation some files getting damaged while using.
  22. Post it in report section please.